Privacy Policy – How ep567 Protects Your Personal Data

1. Introduction

This Privacy Policy describes how ep567 ("we", "us", "our") collects, processes, stores and protects personal information belonging to registered users and visitors of the ep567 platform at ep567.onl ("Platform"). By creating an account and using the Platform, you acknowledge that you have read and understood this policy.

ep567 takes the privacy of its users seriously. The Platform is designed for players in Pakistan and all personal data handling is done with care, discretion and in line with the principles of data minimisation, purpose limitation and security. We only collect data that is genuinely necessary for operating your account and providing the services you have signed up for.

This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines, which together form the complete agreement governing your use of ep567.

2. Personal Data We Collect

ep567 collects different categories of personal data at different stages of your relationship with the platform. The main categories are as follows:

2.1 Registration Data

When you create an account at ep567, we collect the information you provide directly:

• Full name as per your CNIC or passport
• Date of birth (to verify you are aged 18 or above)
• Pakistani mobile phone number
• Email address
• Residential address in Pakistan
• Username and password (password is stored in encrypted form only)

2.2 Verification Data

To comply with identity verification requirements and to process withdrawals, we may collect:

• Copy of your CNIC (front and back) or passport
• Proof of address document (utility bill, bank statement dated within 3 months)
• Proof of ownership of your JazzCash, Easypaisa or bank account used for deposits
• Selfie or photograph for facial verification in some cases

2.3 Transaction and Gaming Data

As you use the Platform, we automatically record transactional and gaming activity data:

• Deposit and withdrawal history including amounts in PKR, timestamps and payment method used
• Betting history, game sessions, bet amounts, outcomes and bonus usage
• Account balance history and transaction logs
• Promotion and bonus activity

2.4 Technical and Device Data

When you access ep567 from a browser or mobile device, we may collect:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session timestamps, page navigation and feature usage data
• Cookie identifiers and similar tracking technologies (see Section 5)

3. How We Use Your Personal Data

Every piece of data ep567 collects has a specific, legitimate purpose. We do not use your data for purposes beyond what is described in this policy. The primary uses are as follows:

Purpose	Data Used	Basis
Account creation and management	Registration data, email, phone	Contractual necessity
Identity verification and age checks	CNIC/passport, date of birth, address	Legal obligation / security
Processing deposits and withdrawals	Payment method details, transaction history	Contractual necessity
Customer support and dispute resolution	Account data, transaction logs, communications	Legitimate interest
Fraud prevention and security monitoring	IP address, device data, transaction patterns	Legitimate interest / legal obligation
Responsible gaming monitoring	Gaming activity, deposit patterns, session data	Legal obligation / player protection
Platform improvements and analytics	Aggregated, anonymised usage data	Legitimate interest
Promotional communications (opted-in only)	Email address, phone number	Consent

If you have opted in to receive promotional communications such as bonus offers, PSL betting promotions or new game announcements, you may opt out at any time by updating your account notification preferences or by contacting customer support.

4. Payment Data and Financial Information

ep567 accepts deposits and processes withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer and other payment methods as made available in your account. The handling of financial data is treated with the highest level of care on the platform.

Payment transactions are processed via secure, encrypted payment gateways. ep567 does not store your complete JazzCash or Easypaisa account credentials on its own servers. Payment method details are tokenised during processing, meaning a reference token rather than raw financial data is stored for recurring transaction matching.

Your full bank account numbers, JazzCash wallet numbers and Easypaisa account details are never displayed in full within the ep567 Platform interface after initial entry. Transaction records showing PKR amounts, timestamps and payment method type are retained for account management and dispute resolution purposes.

5. Cookies and Tracking Technologies

ep567 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They serve several functions that are essential to a smooth and secure gaming experience.

5.1 Essential Cookies

These are required for the Platform to function correctly. They manage your login session, remember your language preference and maintain security tokens that prevent cross-site request forgery. Disabling these cookies will prevent you from logging into your account or using the Platform.

5.2 Analytics Cookies

ep567 uses anonymised analytics data to understand how users navigate the Platform, which game categories are most popular, and where technical issues occur. This data is aggregated and does not identify individual users. It helps us improve the mobile experience and load times for Pakistan users on various network speeds.

5.3 Preference Cookies

These cookies remember your Platform preferences such as recently played games, display settings and notification preferences so you do not have to reconfigure them each time you log in.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using the core features of the Platform, though some personalisation features may not work as expected.

6. Who We Share Your Data With

ep567 does not sell personal data to third parties. We do not share your data with advertisers or data brokers. Data sharing is limited to what is strictly necessary to operate the Platform and comply with our obligations. The categories of parties we may share data with are:

6.1 Payment Processors

To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast or bank transfer, we share necessary transaction data with the relevant payment processor. These processors have their own privacy policies and security standards and are used solely for the purpose of completing your financial transaction.

6.2 Identity Verification Services

For account verification purposes, identity document data (such as your CNIC copy) may be processed by a third-party verification service. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

6.3 Game Software Providers

The slot games, live casino and other gaming products available at ep567 are provided by third-party game developers. These providers may receive technical session data (such as a session token and bet amounts) to operate the games in real time. Game providers do not receive your name, CNIC or contact details.

6.4 Legal and Regulatory Disclosure

ep567 may be required to disclose personal data to competent authorities in response to a valid legal process, court order or regulatory request. We may also proactively share data where we have reasonable grounds to suspect fraudulent activity, money laundering or other criminal conduct involving a user account.

7. How We Protect Your Data

ep567 implements a range of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration or destruction. These include:

• Encryption in transit: All data transmitted between your device and the ep567 Platform is encrypted using TLS (Transport Layer Security). You should always see HTTPS in your browser address bar when using the Platform.
• Encrypted password storage: Your account password is never stored in plain text. It is hashed using a strong one-way cryptographic function so that it cannot be recovered even in the event of an internal data access.
• Access controls: Access to personal data within ep567's systems is restricted to staff who need it to perform their job functions. All internal access is logged and monitored.
• Payment tokenisation: Financial credentials are tokenised during processing and are not stored in full within the Platform's primary database.
• Fraud detection systems: Automated monitoring systems scan for unusual account behaviour, irregular deposit patterns and suspicious login activity to detect and prevent fraud.
• Regular security reviews: The Platform's security configuration and infrastructure are reviewed and updated on an ongoing basis to address emerging threats.

Despite these measures, no online system can guarantee absolute security. You should also take steps to protect your own account by using a strong, unique password and not sharing your login credentials with anyone.

8. Data Retention

ep567 retains personal data for as long as your account is active and for a defined period after account closure. The retention periods for different data categories are as follows:

• Account and registration data: Retained for the lifetime of the account plus a minimum of 5 years after account closure, to comply with financial recordkeeping standards.
• Transaction records: All deposit, withdrawal and betting records in PKR are retained for a minimum of 5 years from the date of the transaction for audit and dispute resolution purposes.
• Identity verification documents: CNIC copies and related verification documents are retained for the same period as account data and then securely deleted.
• Support communications: Chat logs and email correspondence are retained for 2 years from the date of the last interaction.
• Technical and analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it contains no personally identifiable information.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to any individual user.

9. Your Privacy Rights

As an ep567 user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team with your registered email address and the specific request.

• Right of access: You can request a copy of the personal data ep567 holds about you, including your account information, transaction history and any verification documents on file.
• Right to correction: If any of your personal data held by ep567 is inaccurate or out of date, you can request that it be corrected. For registered account details such as your phone number or address, you can update these directly in your account settings.
• Right to deletion: You can request deletion of your personal data. Note that we may not be able to delete all data immediately if it is subject to legal retention obligations (such as financial transaction records). In such cases, your data will be flagged for deletion at the earliest permissible date.
• Right to withdraw consent: Where your data is processed on the basis of consent (such as promotional email communications), you can withdraw consent at any time without this affecting the lawfulness of prior processing.
• Right to restrict processing: In certain circumstances you can request that we limit how your data is processed while a dispute or review is in progress.

10. Policy Updates and Contact

ep567 may update this Privacy Policy from time to time to reflect changes in the Platform's features, payment methods, data handling practices or applicable standards. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-account notification.

Continued use of the ep567 Platform after a policy update constitutes your acknowledgement of the revised policy. We recommend reviewing this page periodically, particularly before making deposits or updating your account details.

If you have any questions about this Privacy Policy, how your data is being handled, or wish to exercise any of your rights, you can reach the ep567 support team. Contact details are available in your account's support section. Please include "Privacy Policy" in your message subject so your query is directed to the right team promptly.